Shipping & returns

How to order

Tap Buy Now on any product. That opens a message with the product, pack size and price already filled in. Send it, and our team confirms the order, the total and the delivery time.

You can also walk into the shop at J.H. Pahlira Building, The Green Cafe, Mizoram 796001, or email thenutraagent@gmail.com.

Payment

Payment is arranged directly with our team when they confirm your order — UPI, bank transfer or cash in the shop. We are working on card and UPI checkout on the website itself; until then every order is confirmed by a person.

Delivery

We deliver across Aizawl and send parcels to the rest of Mizoram and the Northeast. For anywhere else in India, message us before ordering and we will confirm whether we can reach you and what it costs.

Delivery time and charges depend on where you are. Our team tells you both when confirming your order, before you pay anything.

If something is wrong with your order

Tell us within 48 hours of receiving it. If a pack arrives damaged, or is not what you ordered, send us a photo on WhatsApp and we will replace it or refund you.

Returns

Because these are supplements, we can only take back packs that are unopened and with the seal intact. Opened packs cannot be returned, for the safety of every customer. Anything covered by the paragraph above is replaced or refunded regardless.

Before you order

Every product page lists the full ingredients with amounts. If you take medication, are pregnant or nursing, or have a medical condition, read the list and speak to your doctor first. If anything is unclear, ask us — we would rather answer a question than have you order the wrong thing.

Questions

Message us on WhatsApp or email thenutraagent@gmail.com.